TECH. SUPPORT

TECHNICAL SUPPORT

ConsultiX built up a technical support team, responsible of providing help for users to solve issues on Informix products and/or applications under Third Party Maintenance with us.

  • This very same support team ensures maintenance of third party exploitation applications, or products and technologies on which we are working.
  • The support is open 24/7 on our website.
  • A request tracking software is provided to our customers within the maintenance contract.
  • Every issue is taken into account within a maximum duration of 24H.

For more informations on our technical support and assistance contracts, please contact us using our Contact page and you will be given all of the terms and conditions.

CONSULTIX also provides...

  • Enlightened advice in licence acquisition.
  • Financing possibilities.
  • Guided IBM maintenance renewal.

Feel free to request a quotation.